Support

Help center for sales, support, and accounts

Use the right contact path for ESG response work, billing, privacy, security, and implementation questions.

Open workspace

Product support

Account access, evidence uploads, VSME-aligned reports, response exports, and workspace questions.

support@greendirective.eu

Email support

Billing support

For Stripe checkout, subscriptions, invoices, billing portal access, cancellation, and plan changes, email support and include your organization name.

support@greendirective.eu

Email billing support

Privacy requests

Access, rectification, erasure, restriction, portability, objection, and consent withdrawal workflows.

privacy@greendirective.eu

Open GDPR request

Security

Report suspected vulnerabilities, access issues, evidence exposure concerns, or processing incidents.

security@greendirective.eu

Email security

GreenDirective.eu provides software workflow support and does not provide legal, audit, tax, or assurance advice.